Help Centre

Frequently asked questions

Everything you need to know about trading with HSI. Can't find your answer? Our team is one message away.

Click any "Open Account" button, complete the short online registration, and verify your identity by uploading a proof of ID and proof of address. Most accounts are approved within minutes.

You can start trading on a Starter account with as little as $50. Pro accounts begin at $1,000, ECN at $5,000 and Prime at $25,000.

HSI runs on its own copy-trading platform — available on desktop, a no-download WebTrader in your browser, and native iOS and Android apps. Your account syncs in real time across all of them.

Withdrawal requests are processed within one business day. The time funds take to reach you then depends on your chosen payment method.

Client funds are held in segregated accounts with tier-1 banks, eligible accounts carry up to $1,000,000 in supplementary insurance, and every account includes negative-balance protection.

Leverage of up to 1:500 is available depending on the instrument and account type. Higher leverage increases both potential gains and potential losses.

Starter and Pro accounts trade with zero commission (spreads only). The ECN account offers raw spreads from 0.0 pips with a low $6 per lot commission.

HSI does not offer services to residents of certain jurisdictions, including the United States, Canada, the United Arab Emirates, India, Iran and North Korea, among others.